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Help Center

SMS Support

SMS Commands

STOP

Reply with STOP to any message to opt-out of all SMS notifications.

HELP

Reply with HELP to any message for SMS support information.

Standard message and data rates may apply. Message frequency varies. See our SMS Terms & Conditions for more information.

Frequently Asked Questions

How do I manage my SMS notifications?

You can opt-out of SMS notifications at any time by replying STOP to any message you receive from us. To get help with SMS, reply HELP to any message, or contact our support team.

What types of SMS messages will I receive?

You may receive SMS messages related to load pickups, appointment reminders, and important account notifications. We send approximately 1-4 messages per day, depending on your activity.

Will I be charged for SMS messages?

Standard message and data rates may apply depending on your wireless carrier's pricing plan. Super Truck Logistics does not charge you for SMS messages.

How do I update my phone number?

To update your phone number, please log into your account and update your profile information, or contact our customer support team.

How can I contact support?

You can reach our customer support team by email at hi@supertruck.ai or by phone at 3364446817 during business hours (Monday to Friday, 9 AM - 5 PM EST).

Contact Us

Our support team is available to assist you with any questions or concerns you may have.

Email Support

N/A

Response within 24 hours

Phone Support

N/A

Mon-Fri, 9 AM - 5 PM EST

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